Advance online tickets are no longer necessary when visiting the Zoo. Attendance will continue to be monitored and limited; to adhere to safety and physical distancing guidelines.
Please note: Some events, such as October, November and December Family Free Days will require advance reservations in 2020.
The Zoo is open from 9:30 a.m. to 3 p.m.; Zoo admission gates will close at 2 p.m.
Only the Zoo’s main entrance will be open, along with the walk-in entrance.
All visitors are required to wear masks. Upon arrival, you and your party will be asked if everyone has a mask. A limited quantity of masks is available for purchase at the Gift Shop. Masks can also be purchased before your visit at our online store.
Zoo Pass holders will need a photo I.D. and membership card for admittance.
We ask that you do not visit the Zoo if you’re feeling ill.
The animals on exhibit may change from day to day, based on weather conditions and necessary veterinary procedures. In general, a variety of animals will be in their outdoor habitats including elephants, giraffes, tigers, flamingos, caribou, grizzly bears, harbor seals and alpaca, among others.
Even though exhibits are limited during initial phases, your visit supports the Milwaukee County Zoo – its animals, special exhibits, and conservation programs, as well as its respected place in the community. The Zoo continues to serve as a cultural asset and resource for all who visit.
Yes: Apes of Africa, Aquatic & Reptile Center, Florence Mila Borchert Big Cat Country, Giraffe Building,
Aviary, Dairy Barn, Elephant Care Center / Conservation Outpost
It’s a good idea to have comfortable walking shoes, sunscreen and water.
Yes, the Flamingo Café and The Coffee Shop are open with limited menus.
Yes, you can bring in food and non-alcoholic beverages. No glass bottles are allowed.
No, water fountains will not be open. The water bottle refill station in the Gathering Place will be open. Bottled water will be available for purchase.
The Train is open through the November 7 Family Free Day; the Sky Glider is open weekends through November 7, weather permitting, and “Dinosaurs Unearthed” is open through November 7.
The playground in the Family Farm will be open.
The Gift Shop, with limited capacity, will be open. Top-selling merchandise is also available for online purchases through the Zoo’s website.
Yes. Strollers, wheelchairs and motorized carts are also available to rent. Units will be sanitized after every use and additional wipes will be available for guests.
A limited number of restrooms throughout the public pathways will be open:
Open restrooms are subject to change.
The Zoo closes at 3 p.m.
Yes, visitors are required to wear masks (age 3+), providing additional safety for themselves, other visitors, employees and Zoo animals. If necessary, masks are available for purchase before your visit, through the online store.
The types of approved face masks include: Cloth face masks with two or more layers of breathable, washable fabric; or disposable face masks, such as non-medical grade paper or procedure masks. FDA-approved face masks for sign language (ASL or LEP) interpreters.
Face masks that are not allowed: Neck scarves or bandanas, neck gaiters or buffs, winter scarves, face shields, masks with exhalation valves or vents, masks with inappropriate images or writing.
Face shields are not considered a replacement for masks.
Zoo staff working directly with the public will be wearing masks.
If you would like to purchase a mask, a limited number of masks will be available for purchase at the Gift Shop, located just past the U.S. Bank Gathering Place.
Hand-sanitizer stations will be located throughout the park, including entry and exit areas, in animal buildings, restrooms and concessions. Sanitizers contain at least 60% alcohol.
We are reducing the risk for exposure by enhancing our already-stringent cleaning protocols and frequently sanitizing high-touch surfaces including ride seats and armrests, tables, chairs, railings and more.
Because the Zoo is open a limited number of hours, this allows for extensive commercial-grade pressure washers to clean larger surface areas with a disinfectant additive.
Yes, floors will be marked with the appropriate distance in queue lines for the Train, Carousel and Sky Glider. The same process will be used for food locations that are open.
For the Train, only every other compartment of each coach will be occupied during the boarding process; the Carousel, only every other row occupied.
Staff will be reminding visitors to follow a 6-foot physical distancing. Signage along the pathways will also serve as reminders.
We kindly ask that visitors respect the physical distancing guidelines in order to help us keep the Zoo open and accessible to everyone.
If you feel ill once you are at the Zoo, go to the First Aid station near the Zoo Administration Office or call 414.771.3040 for assistance. You and your party may be asked to move to a special area within the Zoo for further assessment.