Advance Reservations Required Only for Select Special Events
Updated September 2021
Please check back to our website for information on which events require advance reservations.
Currently, outdoor Zoo habitats are open, along with most animal buildings open at 100% capacity. Primates of the World is currently closed.
Masks are no longer required outside at the Zoo. Masking and physical distancing will continue to be required inside all Zoo buildings.
These animal buildings are open at 100% capacity:
- Apes of Africa
- Aquatic & Reptile Center
- Giraffe Building
- Family Farm Dairy Complex
- Elephant Care Center / Conservation Outpost
These animal buildings are open at limited capacity:
- Aviary – 75%
- Big Cat Country – 75%
- Small Mammals Building – 50%
Staff and specially designed electronic counting devices monitor the number of visitors in the buildings with limited capacities. This ensures physical distancing can be followed. Buildings are equipped with hand sanitizer stations.
Merchandise outlets currently open:
- Gift Shop: with limited capacity
For special attractions such as the Zoo Train and Carousel, check the Plan Your Visit section of our website for details.
Visual signage and staff members are reminding visitors to maintain a 6-foot physical distance inside all Zoo buildings.
Admission Fees and Hours
- Regular Zoo admission rates apply
- Visit milwaukeezoo.org/visit/hoursfees.php
- Beginning Sept. 7, through Oct. 31, the Zoo is open 9:30 a.m. to 4:30 p.m., with admission gates closing at 3:45 p.m.
- Masks are no longer required outside at the Zoo. Masking and physical distancing will continue to be required inside all Zoo buildings. A limited quantity of masks is available for purchase at the Gift Shop just past the U.S. Bank Gathering Place.
- The types of approved face masks include: Cloth face masks with two or more layers of breathable, washable fabric; or disposable face masks, such as non-medical grade paper or procedure masks. FDA-approved face masks for sign language (ASL or LEP) interpreters.
- Face masks that are not allowed: Neck scarves or bandanas, neck gaiters or buffs, winter scarves, face shields, masks with exhalation valves or vents, masks with inappropriate images or writing.
- For summer 2021, visitors will not have access to Animal in Action talks or Animal Feedings.
- A limited number of restrooms will be open.
- A limited number of water fountains will be accessible. The water bottle refill station in the Gathering Place will be open
- Concession areas available include the Flamingo Café and the Coffee Shop, open regularly on weekdays and weekends.
- Visitors can bring in food and non-alcoholic beverages. No glass bottles.
- Visitors can bring in strollers, wheelchairs and electric scooters
What the Zoo is Doing to Keep Visitors Safe
- A single point of entry will be designated through which all visitors are admitted
- Hand sanitizer stations will be located throughout the Zoo, including entry and exit areas, the open animal buildings, playgrounds, restrooms and concession kiosks
- We are continuously cleaning and sanitizing all high-touch surfaces like ride seats and armrests, tables, chairs, railings and more
- Masks are no longer required outside at the Zoo. Masking and physical distancing will continue to be required inside all Zoo buildings. Masks can be purchased at the Zoo’s Gift Shop.
The Zoo is dedicated to the well-being and safety of its patrons, staff and animals, and will continue to follow the required guidelines related to COVID-19. Changes to Zoo operations and protocols may occur at any time.
Before visiting, check the Zoo’s website for a detailed list of Frequently Asked Questions (FAQs) related to the phases of reopening.
For further questions, please contact the Zoo’s Marketing and Communications Department at 414.256.5466.