414-771-3040
Open Today: 9 a.m. - 4:30 p.m., 6 p.m. - 9 p.m. (Halloween Trick-or-Treat Spooktacular) Complete Hours
 

Frequently Asked Questions – Picnic Areas   

Q. Which areas are available for Picnics?

A. The Zoo offers six areas to hold your event. Based on the size of your group, we will recommend the area best suited for you.


Q. Why do I have to pay both a rental fee and a fee for each guest?

A. The rental fee is for the picnic area. The fee for each guest covers Zoo admission.


Q. Do I have to pay for parking?

A. No, parking is included with your picnic pass admission.


Q. When do I tell the Zoo how many guests are coming? How do my guests gain admission into the Zoo?

A. We send you a Planner’s Guide approximately one month before your picnic. The Planner’s Guide allows you to tell us how many guests you’re expecting. We ask that you fill out and return the planner’s guide at least two weeks before your picnic event.  Since children age two and under are free, you do not need to include them in your count. We will send your tickets to you, via mail, so that you can distribute them to your guests prior to the event. Your guests will present their tickets at the admission gate. We will bill you for the amount of redeemed tickets.


Q. If I reserve a picnic area, is there a discount for the special attractions? (i.e. Special Exhibits, Carousel, Sea Lion Show, Zoomobile and Train)

A. Yes, you can order special attraction tickets in advance. You are billed for what is redeemed. Each ticket can be redeemed for only one special attraction.


Q. Can my guests use their family Zoo Pass for a company picnic?

A. No. A Zoo Pass is for individual family visits and is not valid when you attend the Zoo for a corporate function.


Q. Do I have to use a caterer?

A. Yes. You can choose the caterer and contact them directly for pricing information. The Zoo requires caterers to be licensed and insured. Your chosen caterer will be charged a vendor fee to use Zoo grounds.


Q. Does the Zoo provide banquet tables?

A. No, the Zoo does not provide banquet tables. If banquet tables are needed, you will have to bring them in or rent them on your own.


Q. Does the Zoo provide beverage service?

A. You are required to purchase beer, soda and bottled water from the Zoo. Soda is billed at a flat, per-person rate. Unlimited soda is provided. We do not provide bartenders.


Q. What if I want a tent?

A. The Zoo provides one pre-placed assembled 20x20 tent. If additional tenting is needed, contact Karl’s Event Rental at 414-831-7029.


Q. Can I have balloons at my picnic?

A. No, this is an animal safety policy. Balloons are prohibited at the Zoo.