414-771-3040
Hours: Limited Hours Complete Hours
 

Frequently Asked Questions – Picnic Areas   

Q. Which areas are available for Picnics?

A. The Zoo offers seven areas to hold your event. Based on the size of your group we will recommend the area best suited for you.

Q. Why do I have to pay a rental fee and a fee for each guest?

A. The rental fee is for the picnic area. The fee for each guest covers Zoo admission.

Q. Do I have to pay for parking?

A. No. This is included with your picnic pass admission.

Q. When do I tell the Zoo how many guests are coming? How do my guests gain admission into the Zoo?

A. We send you a Planners Guide approximately a month before your picnic. The Planner’s Guide allows you to tell us how many guests you’re expecting. We ask that you fill out and return the Planner’s Guide at least two weeks before your picnic event. Since children age two and under are free, you do not need to include them in your count. Tickets can be picked up at the zoo so that you can distribute to your guests prior to the event. Your guests will present their tickets at the admission gate. You will be billed accordingly.

Q. If I reserve a picnic area, is there a discount for the special attractions? (i.e. Special Exhibits, Carousel, Zoomobile and Train)

A. Yes. You can order special attraction tickets in advance. You are billed for what is redeemed. Each ticket can be redeemed for only one special attraction.

Q. Can my guests use their family Zoo Pass for a company picnic?

A. No. A Zoo Pass is for individual family visits and is not valid when you attend the Zoo as part of a corporate function.

Q. Do I have to use a caterer?

A. Yes. You can choose the caterer from our “Approved List Only” and contact them directly for pricing information. Your chosen caterer will be charged a commission fee.

Q. Does the Zoo provide banquet tables?

A. No. The Zoo does not provide banquet tables. If banquet tables are needed, you are required to rent them through the Zoo’s sole source vendor.

Q. Does the Zoo provide beverage service?

A. You are required to purchase all beverages from the Zoo’s in-house concessionaire, TASTE. Please contact Lisa LeGath at 414-256-5462 or lisalegath@thessagroup.com. Deposit and final billing will be provided for you by The SSA Group, d.b.a TASTE.

Q. What if I want a tent?

A. The Zoo provides a pre-placed assembled 20x20 tent. If additional tenting is needed, you are required to rent them through the Zoo’s sole source vendor.

Q. Can I have balloons at my picnic?

A. NO. Balloons are prohibited at the Zoo for animal safety policy.

Q. Do our picnic guests need to register online?

A. No. You use just arrive at the Zoo and present your picnic pass ticket. This process remains the same as past years.

Q. How does the reduced capacity effect my picnic?

A. The total number of attendees for your picnic will be taken off the top of our daily attendance allowance. All facemask, social distancing and area capacity requirements still apply.

Q. Are facemasks required for the attendees of my picnic?

A. Yes. Milwaukee County has issued a Universal Face Mask policy. This applies to all Milwaukee County Employees, contractors, vendors, volunteers, service users, visitors, the general public, and all others entering or working in Milwaukee County facilities and grounds.  It is important to remember that wearing a face mask does not eliminate the need to physical distance from each other. The face mask policy is an important component of Milwaukee County’s overall COVID-19 risk mitigation and response efforts.

;