414-771-3040
Hours: 9:30 a.m. - 4:30 p.m. Complete Hours
 

Frequently Asked Questions – Indoor Facilities

Q. Can I have my wedding reception, special occasion or corporate party at the Milwaukee County Zoo?

A. Yes. The Zoo offers two main halls: The Peck Welcome Center, located within the zoo grounds; and the Zoofari Center located outside of the Zoo grounds, just east of the Zoo’s main entrance on Bluemound Road. Animal buildings are also available. Each building offers a unique atmosphere.

Q. What is included in the rental fee?

A. Rental fees for the Peck Welcome Center and Zoofari Center include tables and chairs (for up to 320 guests). Rental fees for the animal buildings do not include tables and chairs. All facilities include parking, set-up and take down of floor plan, custodial services and an Event Manager during the event. Facilities can be rented for a six-hour time frame, typically 6:00 P.M. to midnight.

Q. Do I have to use a caterer? *

A. Yes. You can choose the caterer from our “Approved List Only” and contact them directly for pricing. Your chosen caterer will be charged a vendor fee to use Zoo grounds.

Q. What do the caterers provide?

A. Caterers provide food and can arrange for rentals of linens, plate settings, and if needed, additional tables and chairs.

Q. Does the Zoo provide beverage service?

A. You are required to purchase all beverages from the Zoo’s in-house concessionaire, TASTE. Please contact Lisa LeGath at 414-256-5462 or lisalegath@thessagroup.com. Deposit and final billing will be provided for you by The SSA Group, d.b.a TASTE.

Q. How many guests can I invite?

A. Peck Welcome Center: 550 guests, Zoofari: 300 guests. **

Q. Are decorations allowed? *

A. Flowers and candles are allowed. Candles must be enclosed in glass. The Zoo prohibits the use of balloons, confetti, wish lanterns, fog machines or string guns. Nothing can be affixed to the walls or ceilings.

Q. May I have music at my event? *

A. Yes, you may hire a band or DJ.

Q. What forms of payment are accepted?

A. Checks or major credit cards. Beverages are billed separately through SSA Group d.b.a TASTE.

Q. Can my guests walk around Zoo grounds when renting the Peck, Adventure Africa Loft or other animal buildings?

A. Yes, they may walk around Zoo grounds until dusk, but all other buildings are closed.

Q. Who do I contact for more information?

A. Call to set up an appointment with an experienced sales staff member.

Q. How does the reduced capacity effect my event?

A. The total number of attendees for your event will be taken off the top of our daily attendance allowance. All facemask, social distancing and area capacity requirements still apply.

Q. Are facemasks required for the attendees of my event?

A. Yes. Milwaukee County has issued a Universal Face Mask policy. This applies to all Milwaukee County Employees, contractors, vendors, volunteers, service users, visitors, the general public, and all others entering or working in Milwaukee County facilities and grounds.  It is important to remember that wearing a face mask does not eliminate the need to physical distance from each other. The face mask policy is an important component of Milwaukee County’s overall COVID-19 risk mitigation and response efforts.

* Applies to all rentals
** Physical distancing guidelines may reduce these capacity numbers

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